These days, consumers have more choice than ever before, through more diverse channels from storefront to mail order to online. Expectation is higher than ever. Companies that fail to live up to that expectation find customers leaving without comment - the majority of dissatisfied customers will not complain, in fact they will simply just change suppliers. It's way easier and much more convenient. Those businesses that introduce an exceptional level of customer service are differentiating themselves from the competition in an increasingly saturated market place. Which is a wonder why till this day; many businesses are still failing to address the issues ...

China is expected to lead the global aviation recovery thanks to its dynamic domestic air travel. The country will require 3,770 new airplanes valued at 400 billion USD over the next 20 years and will remain the world's largest commercial airplane market outside the United States, said Randy Tinseth, Boeing Commercial Airplanes' Vice-President for marketing. [caption id="attachment_52" align="alignleft" width="300" caption="Randy Tinseth"][/caption] "China is the world's most dynamic market for commercial airplanes. The strong domestic air travel growth in the country during the first half of this year gives us confidence that the world aviation industry is beginning to recover," said Tinseth, after ...

The Ministry of Commerce (MOC) said China and Pakistan free trade zone service trade agreement will take effect this month. It indicated a free trade zone between China and Pakistan would be set up involving goods trade, investment, according to the MOC. service trade and The agreement was signed in February this year. According to the agreement, based on the commitments to the World Trade Organization (WTO), Pakistan will open 102 sub-departments in 11 service departments and China will open 28 sub-departments in six service departments. China – Shang Hai Sustainable Economic Gain With Restructuring Shanghai is prioritizing its economic structure to achieve ...

Ministry of Commerce (MOC) spokesman Yao Jian said China strongly opposes US decision to impose special protectionist tariffs on tire imports from China. Yao said China has held negotiations with the US over the case but the US still sticks to this decision, which is serious trade protectionism, with which China is strongly dissatisfied. The Ministry said the US had violated the WTO rule by this decision, and also its relevant commitments made on the G-20 financial summit. The business situation of the US tire producers has shown no apparent changes after the entry of Chinese products. There exists no direct competition ...

Is There IT Industry Back To Normalcy? The Indian IT industry was one of the worst hit by the recession on account of its almost complete dependence on international [caption id="attachment_13" align="alignright" width="300" caption="India IT Industry Review"][/caption] markets especially the US and Europe. The freeze on IT budgets by companies association Nasscom initially forecast that IT exports would grow by 22-24% in 2008-09, but as the recession deepened, this was revised down to 16%. For this fiscal, the association making a tentative return. around the world meant that new orders dried up. Industry has projected a mere 4-7% growth to $48-50 billion. [caption ...