The Malaysian High Commission will provide every kind of assistance possible such as advising on business procedures and guidelines, exploring opportunities and even business matching. We have assisted in the setting up of a few successful business matching. The High Commission will assist in introducing and recommending Malaysian companies to Brunei companies. As we have quite a number of Malaysians in Brunei in various industries, we would like SMEs from Malaysia to partner as well with them to offer their products and services. These Malaysian companies which are based here in Brunei can be their appointed distributors and agents, for example. Don't ...

A) Make It Easy For Customers / Clients To Give Feedback If possible, put up a customer hotline for your business, and also allow the customers to give feedback anonymously (not everyone likes to disclose their personal information). When they are able to remain anonymous, in leads to more honest feedback. B) Thank You For Your Feedback If a customer is giving feedback, even if it is in the form of a rude complaint, you must realize that you are benefiting from his/her frustrations. Do give some form of compensation as a nice thank you note no matter what the feedback may be so ...