Business Communication
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How To Keep Your Customer Rete...
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Running your business fine and well, with improving sales and traffic of purchasers, is just one of the few things that a moving business will show. But all these will only last so long. A business must also remember that retaining current customers is equally, if not more important than obtaining new ones.
Customer retention is a cost effective and very profitable strategy, but in order to ensure the longevity of a business, it is by all means a must in every business plan. Just remember, 80% of sales come from an estimated 20% of your entire customer and clientele base.
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